More HST and Outerwear; and Honesty
/
Gentlemen:
I am returning the "Alaska Hunting Coat"--for which I recently paid you &24.95--for a full refund, as noted in your standard guarantee. The "Cadiz, Kentucky" coat I received bears only a vague resemblance to the coar pictured in your catalogue. the most flagrant misrepresentation has to with the "leather-lined" pockets and "leather shoulder-patches." If the garbage on this coat is leather, I'LL EAT IT (caps are mine).
In a nut, the coat is far below the standards I've come to expect from quality mail order suppliers... such as Eddie Bauer and L.L. Bean, from whom I buy consistently. On the other ahnd, I;, quite satisfied with the Russell Oneidas you sent, and also the Jokay shooting vest.
So I'm willing to write this off as inconsistency, rather than fraud... but I suggest, in the meantime, that you be more careful about the wording of your catalogue.
I look forward to receiving your check for $79.90. This represents $54.96 for the "Everest Down Parka" that I returned last week, and $24.95 for the enclosed hunting coat.
Thanks,
Hunter S. Thompson
P.S.... I see, in the new catalogue that came with my order, that you've dropped the word "leather" from the description of the hunting coat's shoulder patches and pocket edgings. This is an admirable move, but it's not much help to me--since I was using your not-so-new catalogue.
HST
Clearly; the "I'll eat it" part is the dopest line in the whole letter. Also, the fact he did a PS section discussing the changes in the catalogue is hilarious. I really need to become a curmudgeon like HST. I feel this is not much a stretch for me.
Screw settling for crappy merchandise and service. Last night we went to some seafood restaurant in Tempe. It was almost 10 and I looked around and asked the hostess "what time do you close?" Her answer was 10pm and then went into her corporate nonsense about its ok etc etc etc. We replied that we dont want to be that customer etc etc etc. She pointed out a large part that just sat down and another couple seated diagonally from us. So we said ok...
The waiter comes up and says "what do you want?" um kinda rude and it was uncomfortable. This is just another case of of everyone trying to please everyone and nobody is happy. The server wasn't happy to help us. They were taking the kitchen down for the night. We didn't want to be hurried but, the restaurant can't possibly tell someone we are closing and be honest with them. So I ordered a Rye and some sushi. V had a side salad (which was terrible) and a water. We should have been honest with the hostess as the hostess should have been honest with us. It was too late for new patrons.
It's ok to tell a customer to leave and everyone can be happy. But, nobody (sans myself) really wants honesty...
I am returning the "Alaska Hunting Coat"--for which I recently paid you &24.95--for a full refund, as noted in your standard guarantee. The "Cadiz, Kentucky" coat I received bears only a vague resemblance to the coar pictured in your catalogue. the most flagrant misrepresentation has to with the "leather-lined" pockets and "leather shoulder-patches." If the garbage on this coat is leather, I'LL EAT IT (caps are mine).
In a nut, the coat is far below the standards I've come to expect from quality mail order suppliers... such as Eddie Bauer and L.L. Bean, from whom I buy consistently. On the other ahnd, I;, quite satisfied with the Russell Oneidas you sent, and also the Jokay shooting vest.
So I'm willing to write this off as inconsistency, rather than fraud... but I suggest, in the meantime, that you be more careful about the wording of your catalogue.
I look forward to receiving your check for $79.90. This represents $54.96 for the "Everest Down Parka" that I returned last week, and $24.95 for the enclosed hunting coat.
Thanks,
Hunter S. Thompson
P.S.... I see, in the new catalogue that came with my order, that you've dropped the word "leather" from the description of the hunting coat's shoulder patches and pocket edgings. This is an admirable move, but it's not much help to me--since I was using your not-so-new catalogue.
HST
Clearly; the "I'll eat it" part is the dopest line in the whole letter. Also, the fact he did a PS section discussing the changes in the catalogue is hilarious. I really need to become a curmudgeon like HST. I feel this is not much a stretch for me.
Screw settling for crappy merchandise and service. Last night we went to some seafood restaurant in Tempe. It was almost 10 and I looked around and asked the hostess "what time do you close?" Her answer was 10pm and then went into her corporate nonsense about its ok etc etc etc. We replied that we dont want to be that customer etc etc etc. She pointed out a large part that just sat down and another couple seated diagonally from us. So we said ok...
The waiter comes up and says "what do you want?" um kinda rude and it was uncomfortable. This is just another case of of everyone trying to please everyone and nobody is happy. The server wasn't happy to help us. They were taking the kitchen down for the night. We didn't want to be hurried but, the restaurant can't possibly tell someone we are closing and be honest with them. So I ordered a Rye and some sushi. V had a side salad (which was terrible) and a water. We should have been honest with the hostess as the hostess should have been honest with us. It was too late for new patrons.
It's ok to tell a customer to leave and everyone can be happy. But, nobody (sans myself) really wants honesty...
